As part of the development of the Penmorfa Centre for Independent Living, an opportunity has arisen for a Service Support Officer to be recruited into the Corporate Service Support structure on a fixed term basis.
About the Role
The Service Support Officer will work as part of the Penmorfa Centre for Independent Living, which promotes independence and community support and is set to transform the way individuals find solutions and access information to help themselves. The Centre is nestled in the heart of Ceredigion on the ground floor of the County Council’s offices at Penmorfa, Aberaeron. The team focus on empowering individuals to live independently at home for longer.
See also: Ceredigion County Council
This role will focus on providing excellent customer service to members of the public and professionals who visit the centre. As well as providing a meet and greet service to visitors, you will be on hand to answer queries and provide support where possible.
You will be expected to undertake various administration duties, including dealing with telephone calls, inputting and extracting information from IT systems, handling incoming and outgoing correspondence, minute taking, as well as many other activities associated to a busy office environment.
About the Candidate
The candidate will need to be friendly, helpful and understand the importance of providing good customer service. The opportunity would suit someone with a methodical approach to work, with attention to detail, be a Welsh language speaker and they must have excellent IT skills.
The requirement of this role means that the officer will need to be based at Penmorfa for the full working week.
Job Description and Person Specification
For further information please contact: Anwen Thomas - Anwen.Thomas3@ceredigion.gov.uk
Note: We reserve the right to extend the application closing date.
