We are looking to recruit a Housing Benefit Assessor to join our committed and friendly Housing Benefit & Financial Assessments Team on a full time, permanent basis.
The successful candidate will deal with all aspects of the administration of Housing Benefit, Council Tax Reduction and Free School Meals claims. This includes maintaining accurate records, dealing with enquiries and providing advice and explanations to customers over the telephone as well as collaboration with other departments within the Authority and external key stakeholders.
Your key responsibilities will be:
We are looking to recruit an individual with:
Job Description and Person Specification
Full training will be given in all aspects of the role. In exchange for your skills and commitment, we will offer you a range of employee benefits including flexible hours scheme, competitive annual leave allowance and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found here. In addition, we are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.
If you would like to find out more about the role or want an informal discussion please contact:
Huw Jones, Housing Benefit Manager – Huw.Jones@ceredigion.gov.uk, 01970 633162
Helen Jones, Housing Benefit Team Leader – Helena.Jones@ceredigion.gov.uk 01970 633171
Note: We reserve the right to amend the application closing date.
Safeguarding children, young people and adults at risk is a key priority for us. We aim to support children, young people and adults at risk to ensure they are as safe as they can possibly be and acknowledge they have a right to protection and will take action to safeguard their welfare. Each member of staff and volunteer is expected to share this commitment, and we will require a Check by the Disclosure and Barring Service (DBS).