Please note that the advertised salary for this position is subject to the pending 2026/2027 national pay award. The final salary will be adjusted accordingly once this has been agreed.
An exciting opportunity has arisen for a Service Support Officer to be recruited into the Corporate Service Support structure for a fixed term period until 31st March 2027. Corporate Service Support provides an agile administrative support function to various teams in the Authority. This role will have a particular focus supporting a team within the Council’s Through Age and Wellbeing (TAW) model, which aims to transform the wellbeing and safety of the people of Ceredigion.
About the Role:
The Service Support Officer will be a part of the Integrated Community Equipment Stores team, which arranges the delivery and installation of specialist health equipment and supports those most in need of care and assistance. A key part of this role will involve working closely with the team to update systems and catalogues as well as assisting with improving administrative processes.
You will be expected to undertake various administration duties, including dealing with telephone calls, inputting and extracting information from IT systems, handling incoming and outgoing correspondence, minute taking, as well as many other activities associated with a busy office environment.
About the Candidate:
We are seeking an individual who possesses a minimum level of 5 GCSE’s or equivalent, including English & Maths at grade C or above.
The following qualities are required for the post including:
It should be noted that the responsibilities of the post holder require the successful candidate to be based at the Ceredigion Independent Living Centre, Felinfach for the full working week.
Job Description and Person Specification
Team Ceredigion Information Pack
We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:
For further information please contact Anwen Thomas: Anwen.Thomas3@ceredigion.gov.uk
Note: We reserve the right to extend the application closing date.