Job profile

Please note that the advertised salary for this position is subject to the pending 2026/2027 national pay award. The final salary will be adjusted accordingly once this has been agreed.

As a System Administrator Apprentice, you'll work alongside experienced colleagues to support the administration, maintenance and development of the Council's HR and Payroll system, helping colleagues across the organisation while building the knowledge and experience needed for a career in systems administration.

The role

You'll support a wide range of activities including:

• Maintaining and developing the Council's HR and Payroll system
• Assisting with system configuration, user access and permissions
• Supporting colleagues with system queries and troubleshooting issues
• Testing system updates and enhancements
• Assisting with data validation and reporting
• Assistant with developing guidance and support materials for users
• Providing excellent customer service to colleagues across the Council

The apprenticeship

Your apprenticeship will last 2 years and on successful completion you will achieve a Level 3 Diploma in Digital Infrastructure Engineering. Training will be delivered through a combination of workplace learning, online learning and offsite workshops, which may involve occasional travel.

What we're looking for

We're looking for someone who:

• Enjoys using technology and digital tools
• Has good attention to detail and can work accurately with data
• Is keen to learn and develop new skills
• Has good communication and organisational skills
• Enjoys working as part of a team
• Is reliable, professional and customer focused

Why join us?

In addition to gaining a valuable qualification and practical workplace experience, you'll benefit from:

• Flexible working hours through our Flexi-time Scheme
• Hybrid working opportunities
• Generous annual leave entitlement
• Local Government Pension Scheme
• Dedicated mentoring and support throughout your apprenticeship
• Ongoing learning and development opportunities
• Access to a range of staff discount schemes and health and wellbeing initiatives

Important information

Please note that apprenticeship eligibility is subject to training provider criteria. Applicants who already hold a higher level qualification, such as an HNC, HND or degree in an IT-related subject, may not be eligible to undertake this apprenticeship.

This is a great opportunity for someone looking to start a career in IT, systems administration, data and reporting while making a real contribution to the services that support our workforce.

Additional Information

Job Description and Person Specification

Team Ceredigion Information Pack

Further details regarding the apprenticeship can be found here:
Digital Infrastructure Engineer Level 3 - Qualification | GCS

For further information please contact: Gwilym Morgan on Gwilym.Morgan2@ceredigion.gov.uk 

Interviews will be held on:15.09.2026

Note: We reserve the right to extend the application closing date