Job profile

Please note that the advertised salary for this position is subject to the pending 2026/2027 national pay award. The final salary will be adjusted accordingly once this has been agreed.

We are looking to recruit a Support Officer: Technology Enabled Care and Sensory Services, on a permanent contract, under the general direction of the Technology Enabled Care and Sensory Services Team Manager, based at Penmorfa Centre for Independent Living, in Aberaeron.

A successful candidate will be responsible for arranging and conducting the delivery and installation of Telecare and Assistive Technology equipment within people’s homes and care settings, as well as supporting residents visiting the Penmorfa Centre for Independent Living.

We are looking to recruit an individual who has:

• experience of working directly with members of the public, service users, carers, and partner agencies
• the ability to work, efficiently, independently and manage a varied workload
• practical and technical skills and an interest in TEC and Assistive Technology
• excellent communication and interpersonal skills
• the ability to work in a multidisciplinary team and work well with staff at all levels
• experience of using IT systems and importance of maintaining accurate record keeping
• awareness of Health and Safety regulations
• a full driving licence and good general knowledge of the geography of Ceredigion

We are seeking a motivated and enthusiastic team player who is passionate about helping people live independently and safely within their communities. 

Furthermore, you will have:

• Up to 34 days annual leave per year (plus 8 public holidays)
• Local Government Pension Scheme
• Learning and development opportunities
• Salary sacrifice schemes including the Cycle to Work scheme
• Health and Wellbeing initiatives including discounted memberships to our local leisure center’s
• Access to the Vivup lifestyle discounts and savings scheme

We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:

• Hybrid Working: Subject to certain conditions being met, you may choose to work from home or in an office location.
• Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs.

Job Description and Person Specification

Team Ceredigion Information Pack

For further information, please contact Andy Cox - 01970 633335 / Andy.Cox2@ceredigion.gov.uk

Note: We reserve the right to extend the application closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.