Care First – Counselling Service

Care First provides confidential, impartial advice and support 24 hours a day, 365 days a year. As a Ceredigion County Council employee, the service is free for you to access whenever you need. You don’t need to ask permission from your manager before contacting Care First.

Although provided by your Ceredigion, Care First services are completely independent and your call is treated in confidence in accordance with the BACP Ethical Framework. When you make contact you will be asked to identify your employer and you may also be asked for other information – this is purely for statistical use.

All our counsellors are members of, and accredited to, the British Association for Counselling and Psychotherapy (BACP), with extensive experience and expertise.

Discuss anything that is troubling you, whether it is personal difficulties – for example relationships, family matters, stress, loss or bereavement; or work-related issues such as feeling pressure, work-load, changes at work, bullying or harassment.

Whatever your situation you can be sure of a supportive and constructive response. You are not alone.

Telephone: 0800 174319